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Server - Saltine, Hilton Norfolk The Main at Professional Hospitality Resources, Inc. and Ocean Beach Club LLC
Norfolk, Virginia, United States -
Full Time

Start Date

Immediate

Expiry Date

11 Jul, 26

Salary

0.0

Posted On

13 Apr, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer Service, Up-selling, Menu Knowledge, Alcohol Awareness, Tray Service, Cash Handling, Multi-tasking, Station Organization, Food Service

Industry

Hospitality

Description
Overview A Server provides excellent Guest Service by anticipating Guest needs, making specific suggestions of menu items and beverages and monitors the flow of the Guest’s dining experience Responsibilities Level One Know all aspects of the menu and daily specials. Make specific suggestions of menu items, beverages while demonstrating the ability to up-sell. Perform procedures for the ordering process from the initial greeting to the check presentation in accordance with the sequence of service and service timing standards set forth by the company. Abide by all State, Federal and Corporate liquor regulations & alcohol awareness pertaining to service of alcoholic beverages. Provide Guest Service using a tray to carry the properly plated food items & properly garnished drinks. Anticipate guest needs, such as replenishing beverages & condiments. Maintain accurate bank & act as own cashier as needed while adhering to all company cash handling procedures. Maintain station cleanliness & organization throughout shift. Complete all assigned opening, running, & closing side work. Qualifications TypeQualificationExperienceMust be 18 years as required in compliance with all State, Federal & Corporate liquor regulations pertaining to service of alcoholic beverages.ExperiencePrevious high volume serving experience strongly preferredEducationHigh School Diploma or equivalent preferredSkillAbility to multi-task
Responsibilities
The server is responsible for providing excellent guest service by anticipating needs, making menu suggestions, and managing the dining experience. They must also handle food and beverage service, maintain station cleanliness, and manage cash transactions.