Description
We are seeking a Server to join our team! In this role, the Server will be responsible for providing food and beverage services to our membership and their guests.
Job Knowledge, Core Competencies and Expectations
• Greet and acknowledge members and guests.
• Is knowledgeable about the menu and wine list.
• Ability to time the service of each course.
• Learns members’ names and their special preferences.
• Knowledge of wines and spirits.
• Knowledge of and ability to perform required role during emergencies.
Job Tasks/Duties
• Sets up side station and performs assigned side (prep) work.
• Provides immediate attention to all members and guests upon seating.
• Makes sure that children are in the appropriate type of seat and are safe and secure.
• Distributes food and wine menus; answers questions.
• Fills glasses with ice water and suggests menu items.
• Efficiently serves food and drinks in a friendly and courteous manner, offers suggestions on daily specials and wine selections.
• Places orders with kitchen; informs cooks about any special cooking instructions.
• Assembles food on tray; procures items from each station as necessary.
• Serves meals; places dishes by courses in front of each person.
• Checks back to ensure member and guest satisfaction; replenishes water and butter as necessary.
• Removes soiled dishes. Clears tables after each course and resets them with appropriate silverware.
• Presents dessert menus, suggests and serves dessert, coffee and after-dinner drinks.
• Presents the bill.
• Keeps dining room and bus station areas clean.
• Clears, cleans and resets tables that have been vacated.
• Advises supervisor of any complaints as soon as they occur.
• Performs clean-up and closing duties as assigned by manager.
• Attends pre-meal meetings as requested by management
• Thanks members and guests; invites them to return.
• Performs other appropriate duties assigned by Dining Room Manager or Outlet Manager.
Requirements
Availability to work varying schedules including weekends and holidays to reflect the business needs of the dining floor and event.
Licenses and Special Requirements
• Food safety certification.
• Of legal age to serve alcoholic beverages.
• Alcoholic beverage certification.
Availability to work varying schedules including weekends and holidays to reflect the business needs of the dining floor
Responsibilities
The primary responsibility is serving customers in a restaurant setting. This involves taking orders accurately and delivering food and beverages promptly.