Server - Stillwater's at Pyramid Global Hospitality

Roanoke, West Virginia, United States -

Full Time

Start Date

Immediate

Expiry Date

19 Jun, 26

Salary

0.0

Posted On

21 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Focused, Engaging Attitude, Hospitable Service, Table Cleaning, Menu Presentation, Food Serving, Beverage Serving, Service Communication, Micros System Operation, Payment Accuracy, Teamwork, Safety Procedures, Liquor Guidelines Knowledge, Sanitation Adherence, Guest Relations

Industry

Hospitality

Description

Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships. Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers. Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences. Check out this video for more information on our great company! About our property: Moments away from the rest of the world, but a world away from it all, Stonewall Resort is a truly unique lakeside destination for vacations, meetings, weddings, reunions, and romantic getaways. Our rustic yet elegant Adirondack-style lodge and spectacular cottage collection is perched alongside quiet lake waters and the Arnold Palmer Signature Golf Course, while surrounded by 1,900 picture-perfect, “Close to Nature” park acres. What you will have an opportunity to do: We are looking for a highly motivated, customer focused Restaurant Server to join our team! Servers are the face of our restaurant and responsible for our customers’ experiences. Food server responsibilities include ensuring our tables are clean and tidy when guests arrive, presenting menus and serving food and beverages. This individual will need to be quick on your feet and have an engaging attitude. If making meaningful connections, figuring out what it takes and stepping it up to win the day is what you do, and you love it, we want you! This is a tremendous opportunity for a driven person to grow and learn at a world-class property! To provide aggressive, hospitable service to our guests in the area in accordance with all The Stonewall Resort’s food service standards. ESSENTIAL FUNCTIONS OF THE POSITION Assist in having the patio dining area ready for service five minutes prior to the start of a meal period. Clear tables after guests’ departure. Prepare and set tables in preparation for guests. Always practice the service communication skills-ensuring Four Diamond Service. Full knowledge of telephone answering, recording reservations, and providing guests with general information (direction, menu questions, hours of operation, etc). To be able to operate and understand the Micros System. Responsible for accuracy of all guest checks in the way of payment, billing and CMP counts Carryout the policies and procedures of Stonewall Resort and Benchmark Hospitality while maintaining the highest degree of professionalism and teamwork atmosphere as per standards of service. Follow safety procedures to ensure a safe working environment. Perform all duties in a professional manner and in accordance with company policies. Flexibility to work a varied schedule due to business levels and industry demand. Follow all safety procedures to ensure a safe working environment. Maintain uniform & grooming standards as outlined in employee handbook & departmental training. Ensure knowledge and practice of Stonewall and state liquor guidelines and laws. Job knowledge of Hostess, Dining Room Assistant, and In-Room Dining functions. To be knowledgeable of all services with the hotel. Ensure that the highest degree of sanitation in regard to food handling is adhered to at all times. Ensure a clean, safe, and orderly work area. Attend meetings as required. Provide assistance in other job classifications as determined necessary by immediate supervisor. What are we looking for? Restaurant Service experience preferred. Must be both guest and team oriented. Well organized. Compensation: - Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations. PYRAMID GLOBAL HOSPITALITY® is a trailblazer in the development, management, marketing and owner‐advisory services of resorts, hotels, conference centers and exclusive private clubs. PYRAMID’S distinguished and proven reputation is deeply‐rooted in core values that are focused and aligned with a people-first mentality. The company leadership and valued associates are passionately committed to delivering the industry’s most authentic, enchanted, soulful, vibrant, unrivaled and memory‐making experience. PYRAMID’S progressive “Be The Difference” culture and values are a cornerstone to the company’s nearly 40 years of extraordinary achievement and prosperity. Many properties have been recognized with prestigious national and international awards.

Responsibilities

Servers are responsible for the customer experience, which includes ensuring tables are clean, presenting menus, and serving food and beverages according to Four Diamond Service standards. Essential functions also involve preparing dining areas for service, clearing tables, operating the Micros System, and ensuring accuracy in guest checks and payments.