SERVER - THE UNION RESTAURANT

The Union Restaurant is a gem in the heart of Milton. A hit with the locals, The Union was thought-up by Chris Sedgwick, long-time chef and owner of Sedgwick Restaurant Group Restaurants. Featuring comfort foods like shrimp and grits, Grandma Sedgwick’s spaghetti, and coffee and doughnuts, The Union takes comfort food to a new level. Whether you’re looking for a loaded wood-oven pizza, some Japanese-influenced ahi poke, or just a plain old good burger, this place has you covered.

QUALIFICATIONS:

• At least 1 year of experience as a Server or Bartender in a table service restaurant
• Must be fluent in English.
• Must possess the ability to write Guest orders accurately and operate a POS system,
• Must be able to work effectively in a fast-paced setting while walking or standing for up to 12 hours per day.
• Must be able to carry 2-3 plates, trays of 4-6 drinks, or bussing trays safely.
• Must be at least 18 years of age.

• Present food and beverage items quickly and accurately, with proper garnish to all guests always.
• Develop a thorough understanding of all menu items, including daily specials, improve that knowledge whenever possible and strive to share that knowledge as required by the guest.
• Run food for Teammates.
• Ensure that all Guests feel welcome and are given responsive, friendly and courteous service always.
• Remove used utensils, plates and glassware between courses and provide replacements if needed by the Guest.
• As quickly and accurately as possible, take Guest orders at the table and input them in the POS system.
• Execute the Steps of Service for all Guests.
• Understand and uphold all policies regarding Guest hospitality and safety, including Alcohol consumption, allergies, sanitation, etc.
• Respond immediately and appropriately to any situation where the Guest perceives less than legendary service or hospitality, including involving a manager.
• Provide warm, friendly and efficient service and hospitality so that every guest becomes a repeat Guest.
• Accurately prepare cash-outs and other end-of-shift reports.
• Clock in and out accurately according to your posted schedule.
• Keep waste to a minimum by accurately inputting orders in the POS system, garnishing correctly, and preparing food items accurately during side work by following recipes and prep lists carefully.
• Carry, stack, store and clean plates, glassware and utensils properly. Avoid unnecessary breakage, and do not carelessly throw smallware’s in the trash.
• Maintain a clean workplace and floor and address spills immediately.
• Continuously improve salesmanship techniques
• Contribute to a positive, productive working environment for all team members at all times by maintaining a happy professional attitude while at work.
• Demonstrate respect and courtesy towards all FOH, BOH and Manager teammates.