Server The Village Smithy at CP Restaurants

, Colorado, United States -

Full Time

Start Date

Immediate

Expiry Date

30 May, 26

Salary

12.14

Posted On

01 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Guest Service, Task Management, Problem Solving, Menu Knowledge, Promotional Strategies, POS Systems Operation, Payment Handling, Health And Safety Compliance, Sanitation Standards, Teamwork, Communication Skills, Following Instructions, Physical Stamina, Order Recording, Financial Transaction Compliance

Industry

Description

Position Overview: As a Server at our restaurant, you will be responsible for delivering a high-quality dining experience by providing exceptional service to guests within your assigned section. This role demands efficiency, the ability to manage multiple tasks effectively, and a commitment to meeting the standards of our service protocol. Responsibilities: Deliver exceptional dining service that ensures guest satisfaction, addressing any needs or requests with urgency and professionalism. Warmly greet guests upon arrival and engage with them using a positive, approachable demeanor. Utilize problem-solving skills to gracefully handle guest concerns, providing solutions that prioritize guest satisfaction. Provide knowledgeable responses to inquiries about the restaurant’s menu and ongoing promotions. Effectively use promotional strategies to enhance guest experiences and boost sales. Adhere to strict service steps, food allergy protocols, and special dietary restrictions to ensure guest safety and satisfaction. Demonstrate proficiency in operating POS systems and handling various payment terminals. Follow all health and safety regulations, maintain sanitation standards, and complete required training sessions such as alcohol awareness. Maintain a collaborative attitude, working cohesively with team members and adhering to all restaurant policies outlined in the Employee Handbook. Perform additional duties as required to ensure the restaurant operates smoothly. Key Qualifications: Proven ability to provide efficient and friendly service to customers within a designated section, which may include multiple tables. Skilled in accurately recording and settling guest orders and ensuring compliance with all financial transaction policies. Availability to work flexible hours, including nights, weekends, and holidays. Capable of safely carrying food and beverages and ensuring proper handling of all equipment and utensils. Strong communication skills, with the capability to follow and understand both written and spoken instructions. Able to effectively manage multiple tasks in a high-pressure environment. Comfortable working in tight spaces with varying noise levels and temperatures. Physical ability to stand and walk throughout the duration of the shift, carry weights of up to 50 pounds, and navigate potential tripping hazards.

Responsibilities

The Server is responsible for delivering high-quality dining experiences by providing exceptional service within an assigned section, ensuring guest satisfaction through urgent and professional attention to needs and requests. This includes warmly greeting guests, utilizing problem-solving skills for concerns, and providing knowledgeable responses about the menu and promotions.