Server - The Wall at Marcus Corporation

Gurnee, Illinois, United States -

Full Time

Start Date

Immediate

Expiry Date

26 Mar, 26

Salary

0.0

Posted On

26 Dec, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Guest Service, Hospitality, Communication Skills, Multi-tasking, Teamwork, Point of Sale, Cash-handling, Organizational Skills, Food Safety, Suggestive Selling, Time Management, Customer Interaction, Order Taking, Problem Solving, Sanitation, Alcohol Verification

Industry

Hospitality

Description

We are looking for an enthusiastic server to provide an excellent guest dining experience. The successful candidate will be able to ensure a high level of guest satisfaction while following all guidelines established by the Food and Beverage department. You will provide superior guest service while maintaining a clean, sanitary, and safe work environment as a member of the Marcus Theatres food / beverage team. Your Future Responsibilities as a Member of our Team: Stay guest focused and nurture an excellent guest experience. Interact with guests in an efficient, hospitable, and professional manner from the beginning to the end of their experience. Greet the guest in a friendly and courteous manner and explain any specials and/or restaurant promotions. Possess full knowledge of bar and menu items. Assess guests' needs and preferences to make recommendations. Record the details of the order from the guests. Input the order into the Point of Sale to inform the kitchen of the particulars in the order being placed. Immediately communicate any food or service issues to management. Check station before, during, and after shift for proper set-up and cleanliness. Follow up on guest requests and pre-bus tables throughout service. Deliver food and beverage orders within established timeframes. Multi-task and assist teammates. Work at a fast pace. Consistently use suggestive selling techniques. Complete assigned sidework. Bus and reset tables as needed. Verify guests that purchase alcohol are at least 21 years of age. At Marcus Theatres we strive to create Magical Movie Memories for our guests. As a server at one of our food / beverage locations you will become a part of our family! All ready to get started? Ok! You will need to demonstrate the following abilities: Work in a high-volume, team environment. Have a passion for delivering unparalleled hospitality and excellent service. Computer literacy with the ability to learn Aloha POS system. Accuracy in transactions and cash-handling skills. Positive attitude and excellent communication skills. Ability to keep the service area organized, stocked and clean. Ability to obtain relevant training certificate and/or licensure.

Responsibilities

The server is responsible for providing an excellent guest dining experience by ensuring high levels of guest satisfaction and maintaining a clean work environment. Key tasks include greeting guests, taking orders, delivering food and beverages, and addressing any service issues.