Server- TOP at Pyramid Global Hospitality

Cincinnati, Ohio, United States -

Full Time

Start Date

Immediate

Expiry Date

20 Jun, 26

Salary

8.0

Posted On

22 Mar, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Focused, Engaging Attitude, Descriptive Selling, Accurate Order Taking, Menu Mastery, Collaboration, Problem Resolution, Timely Bill Presentation, Welcoming Personality, Working Under Pressure, Fast-Paced Environment, Communication Skills, Wine Knowledge, Beer Knowledge, Cocktail Knowledge, Spirits Knowledge

Industry

Hospitality

Description

Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships. Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers. Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences. Check out this video for more information on our great company! About our property: There's a reason we were named the #1 hotel in Cincinnati. It's our people! Sure, we have boutique accommodations in the historic Phelps Building in the heart of the city. Unique among extended-stay hotels in Cincinnati, we feature a rooftop restaurant and terrace, but that's not what really sets us apart, its our team members! We were named number one because we're powered by some of the best, most talented individuals in the business. If you're the best, you belong with the best. Come see what a career at The Phelps with Pyramid Hotel Group can mean for you! The Phelps boasts 134 guest rooms and 5,039 sq ft of event space. What you will have an opportunity to do: We are looking for a highly motivated, customer focused Restaurant Server to join our team! Servers are the face of our restaurant and responsible for our customers’ experiences. Food server responsibilities include ensuring our tables are clean and tidy when guests arrive, presenting menus and serving food and beverages. This individual will need to be quick on your feet and have an engaging attitude. If making meaningful connections, figuring out what it takes and stepping it up to win the day is what you do, and you love it, we want you! This is a tremendous opportunity for a driven person to grow and learn at a world-class property! Your role: Prepare the restaurant pre-shift for the service ahead Greet guests as they arrive or move about the restaurant Guide guests on their culinary journey through descriptive selling of the menu Be accurate in your order taking, confirming all special requests Be the master of the menu, understanding the details to enhance the conversation Work collaboratively with other restaurant servers and kitchen/bar staff Assist guests who have concerns to guide them to a resolution that leaves them happy Finalize the experience through timely and accurate bill presentation What are we looking for? Someone with an engaging and welcoming personality Someone who is descriptive and can sale Someone with 2-4 years of food service experience Someone with knowledge of wine, beer, cocktails, and spirits Someone who can work under pressure in a fast-paced environment Someone with a passion for creating an exceptional experience for all guests Someone with excellent communication skills Compensation: $8.00 - $8.00 Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations. PYRAMID GLOBAL HOSPITALITY® is a trailblazer in the development, management, marketing and owner‐advisory services of resorts, hotels, conference centers and exclusive private clubs. PYRAMID’S distinguished and proven reputation is deeply‐rooted in core values that are focused and aligned with a people-first mentality. The company leadership and valued associates are passionately committed to delivering the industry’s most authentic, enchanted, soulful, vibrant, unrivaled and memory‐making experience. PYRAMID’S progressive “Be The Difference” culture and values are a cornerstone to the company’s nearly 40 years of extraordinary achievement and prosperity. Many properties have been recognized with prestigious national and international awards.

Responsibilities

Servers are responsible for preparing the restaurant pre-shift, greeting guests, guiding them through the menu via descriptive selling, and ensuring accurate order taking. They must also collaborate with staff, resolve guest concerns, and finalize the experience with timely and accurate bill presentation.