You’ve seen the rest, now check out the best – CGI has been recognized as one of the 50 Best Workplaces in Canada.
We are more than just an IT consulting company; we are a global organization offering a world of opportunities. Become part of an outstanding culture that gives you the freedom to innovate, to make decisions, to achieve your full potential and to chart your own career. Our benefits include a share purchase program, profit sharing, wellness credits, extensive training/developing programs and flexible schedules working as a member of a diverse and talented team of system administrators.
We are looking for a hardworking and detail-oriented Systems Administrator to join our 24x7 Enterprise Technical Operations Centre (ETOC). We need someone that can work quickly, efficiently and accurately in a fast-paced environment. Someone that wants to experience the thrill of using the latest technology and tools as we continue to deploy/refresh/support systems across North America. Someone that has the experience and skills to keep those systems up and running for our mission critical clients. Someone that just loves IT – Are you up to the challenge?

YOUR FUTURE DUTIES AND RESPONSIBILITIES

Implement solutions and perform modifications, installation and maintenance across a variety of technology platforms:

• Virtual Infrastructure environments (VMware/Oracle VM)
• Public (Azure/AWS/Google) and Private Cloud
• Multi-Client Server environments (Windows/UNIX)
• Hyper-Converged Infrastructure (Nutanix)
• Coordinate the delivery of services in partnership with our external suppliers and internal team of experts (Security, Virtualization, Network, etc)
• Deploy industry standard tools and Develop/Maintain best practices to meet internal delivery targets and client contractual requirements
• Conduct system assessments, report/remediate security vulnerabilities and monitor the ongoing management of systems with our Operations team
• Implement planned changes (server configuration, upgrades, repairs etc.) as part of solution deployments, modifications and maintenance when required
• Identify, investigate and resolve problems in compliance with established procedures and best practices
• Follow established ITIL processes for handling incidents, tasks and requests for changes.
• Participate in Disaster Recovery exercises

REQUIRED QUALIFICATIONS TO BE SUCCESSFUL IN THIS ROLE

• Knowledge of Windows, UNIX and Virtual Technologies - AWS/Azure certifications is a plus
• Hands-on experience with Enterprise grade server hardware configuration/repair
• Excellent organizational and communication skills
• Good knowledge of industry standard methodologies - Bonus points for having an ITIL certification
• Motivated and proactive self-starter
• Excels when working in a collaborative environment
• Fluent in English (spoken and written), French language skills would also be an asset
• Ability to acquire a Government of Canada security clearance – Level II (Secret)
• Ability to work on a rotating shift schedule as a member of our 24x7 support team
• University or College degree in Computer Science with directly related practical experience; or 2-5 years relevant experience in a client supporting technical role (service desk, system administrator, etc.) with knowledge of operational best practices
  

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