• Greeting customers on arrival – Manning the entrance to the venue and welcoming guests as they arrive, before showing them to their seats
• Delivering exceptional service – Exceeding the expectations of customers throughout their visit, including taking orders, providing recommendations and responding to queries promptly
• Resolving complaints – Handling customer complaints directly or escalating to supervisors when needed
• Managing reservations – Receiving and recording incoming reservations in person, by email and telephone
• Liaising with other teams – Working closely with team members in other areas of the business, to create a seamless experience for the customer, e.g. kitchen staff
  Job Types: Full-time, Part-time, Permanent
  Pay: £12.21 per hour

Additional pay:

• Performance bonus
• Tips

Benefits:

• Discounted or free food
• On-site parking

Schedule:

• 10 hour shift
• 8 hour shift
• Holidays
• Overtime
• Weekend availability

Work Location: In person
Reference ID: Railway FO

Please refer the Job description for details