JOB SUMMARY:

We are seeking a friendly, professional, and motivated Server to join our winery restaurant team. As a Server, you will provide exceptional guest service by guiding guests through our menu and wine selection, taking accurate orders, delivering food and beverages, and ensuring a memorable winery dining experience.

QUALIFICATIONS:

• Prior serving experience in a full service; winery or wine bar experience is a plus.
• Basic knowledge of wine and food, with a willingness to learn about our wines and winemaking process.
• Excellent communication, customer service, and interpersonal skills.
• Ability to multitask, work well under pressure, and maintain a positive attitude in a fast-paced environment.
• Comfortable standing for extended periods and lifting up to 40 lbs.
• Must be at least 18 years old (per provincial alcohol service laws).
• SmartServe certified
• Legal to work in Canada.

• Greet and seat guests warmly, presenting menus and explaining daily specials or wine features.
• Demonstrate a thorough knowledge of menu items, wine pairings, and local products.
• Make thoughtful recommendations for food and wine pairings based on guest preferences.
• Take guest orders accurately using a POS system and communicate clearly with kitchen and bar staff.
• Deliver orders promptly, ensuring all dishes and drinks meet presentation and quality standards.
• Address guest needs during service and anticipate requests to ensure an exceptional experience.
• Present wine flights, conduct basic wine education, and answer questions about our winery.
• Process payments, handle cash or credit card transactions, and issue receipts.
• Assist with bussing, resetting tables, cleaning the dining area, and other side-work as needed.
• Follow all safety, sanitation, and protocols set by the winery and local regulations.