GV HEALTH IS AN EQUAL OPPORTUNITY EMPLOYER AND ENCOURAGES APPLICATIONS FROM ABORIGINAL AND TORRES STRAIT ISLANDER PEOPLE, AS WELL AS APPLICANTS WHO ARE LGBTIQ+, WHO HAVE DIFFERENT ABILITIES, OR ARE FROM CULTURALLY AND LINGUISTICALLY DIVERSE BACKGROUNDS ARE ENCOURAGED. GV HEALTH HAS ZERO TOLERANCE OF ABUSE, BULLYING AND HARASSMENT AND DISCRIMINATION IN ALL FORMS, AND IS COMMITTED TO THE SAFETY, PROTECTION AND WELLBEING OF ALL CHILDREN.

Pre-employment screening checks may be required, including but not limited to; Working with Children’s Check (WWCC), National Disability Insurance Scheme (NDIS) Worker Screening, International and National Police Checks, Aged Care Statutory Declaration, Visas and valid working rights in Australia, immunisations as mandated by Department of Health. Further details of pre-employment requirements are provided in the Position Description and to successful candidates, or upon request.
GV Health reserves the right to vary pre-employment screening from time to time and as directed by legislation and operational requirements.

ABOUT THE ROLE:

The Service Access Unit provides a single point of access and referral management service to a range of Community Care services. The Service Access Unit business model is based on a commitment to patient centred care and focuses on the patient journey to ensure that they receive the right care, at the right time, at the right place. The Customer Service Officer provides information to clients and referrers and administrative support to clinicians ensuring a high level of service is delivered.