Service Account Assistant at Alphabe Insight Inc

Cincinnati, Ohio, United States -

Full Time

Start Date

Immediate

Expiry Date

21 May, 26

Salary

54000.0

Posted On

20 Feb, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Organizational skills, Time management, Communication abilities, Attention to detail, Accuracy, Microsoft Office, Office systems, Multitasking, Prioritization, Analytical thinking, Problem-solving, Client support

Industry

Public Relations and Communications Services

Description

Company Description SkillBridge Academy is a forward-thinking organization dedicated to professional development, operational excellence, and structured growth. We are committed to building efficient systems, cultivating talent, and delivering high-quality results across all production and administrative processes. Our team values precision, collaboration, and continuous improvement. At SkillBridge Academy, we believe that strong operational foundations drive long-term success, and we invest in individuals who are eager to contribute to that mission. Job Description The Service Account Assistant plays a vital role in supporting account operations and ensuring seamless coordination between clients and internal departments. This position requires strong organizational skills, attention to detail, and the ability to maintain accurate documentation while assisting in daily service processes. The ideal candidate thrives in a structured environment, values efficiency, and is committed to delivering high standards of administrative and client support. Responsibilities Assist in managing and maintaining client service accounts Prepare and update account documentation, reports, and records Coordinate communication between clients and internal teams Support account managers with scheduling, follow-ups, and documentation Monitor service timelines and ensure timely task completion Maintain accurate databases and filing systems Contribute to process improvement initiatives Qualifications Strong organizational and time management skills Excellent written and verbal communication abilities High attention to detail and accuracy Proficiency in Microsoft Office and general office systems Ability to multitask and prioritize in a fast-paced environment Professional demeanor and collaborative mindset Analytical thinking and problem-solving skills Additional Information Competitive salary ($50,000 – $54,000 annually) Structured career development and growth opportunities Professional skill-building programs Supportive and collaborative team environment Stable, full-time position with long-term advancement potential Performance-based recognition opportunities

Responsibilities

The Service Account Assistant supports daily account operations by managing and maintaining client service accounts, preparing necessary documentation, and ensuring seamless coordination between clients and internal teams. This role involves monitoring service timelines and maintaining accurate records to support account managers.