Service Account Assistant at Alphabe Insight Inc

Birmingham, Alabama, United States -

Full Time

Start Date

Immediate

Expiry Date

31 May, 26

Salary

51000.0

Posted On

02 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Organizational skills, Time-management, Written communication, Verbal communication, Attention to detail, Accuracy, Task management, Customer-focused, Office software proficiency, Data management, Problem-solving, Analytical skills

Industry

Public Relations and Communications Services

Description

Company Description Catch Vibe Voice is a forward-thinking business solutions company committed to delivering strategic growth initiatives and impactful client engagement. We specialize in connecting businesses with innovative communication strategies that drive measurable results. Our culture is built on professionalism, collaboration, and continuous development — empowering our team members to grow alongside the organization. Job Description As a Service Account Assistant, you will play a vital role in supporting account management operations and ensuring seamless service delivery to our clients. You will assist in coordinating account activities, maintaining accurate records, and serving as a reliable point of contact to ensure client satisfaction and operational excellence. Responsibilities Support Account Managers in maintaining and servicing client accounts Prepare and organize account documentation, reports, and service updates Coordinate communication between clients and internal departments Monitor account activity to ensure timely service execution Maintain accurate client records and internal databases Assist with scheduling, follow-ups, and service confirmations Identify opportunities to improve service processes and efficiency Qualifications Strong organizational and time-management skills Excellent written and verbal communication abilities High attention to detail and accuracy Ability to manage multiple tasks in a fast-paced environment Professional demeanor and customer-focused mindset Proficiency in standard office software and data management tools Strong problem-solving and analytical skills Additional Information Competitive salary ($47,000 – $51,000 per year) Opportunities for professional growth and career advancement Skill development through structured training and mentorship Supportive and collaborative work environment Stable full-time employment with long-term potential

Responsibilities

The Service Account Assistant will support account management operations by coordinating activities, maintaining accurate records, and serving as a reliable point of contact to ensure client satisfaction and operational excellence. Responsibilities include assisting Account Managers, preparing documentation, coordinating communication, monitoring service execution, and maintaining client databases.