Service Account Coordinator at Alphabe Insight Inc

Boston, Massachusetts, United States -

Full Time

Start Date

Immediate

Expiry Date

11 Mar, 26

Salary

62000.0

Posted On

11 Dec, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Communication Skills, Interpersonal Skills, Organizational Skills, Time-Management Abilities, Multitasking, Detail-Oriented, Problem-Solving, Proactive Approach, Office Software Proficiency, Digital Tools Proficiency

Industry

Public Relations and Communications Services

Description

Company Description Park 6 Logistic is a forward-thinking logistics and operations firm dedicated to optimizing the way businesses move, deliver, and communicate. Our success is built on innovation, precision, and a deep commitment to providing exceptional client experiences. As we continue expanding, we are seeking talented professionals who are ready to contribute to a fast-paced environment where creativity and strategic thinking drive meaningful impact. Job Description The Service Account Coordinator plays a key role in ensuring an outstanding service experience for our clients. This position is responsible for supporting day-to-day account operations, coordinating service requests, maintaining accurate customer records, and ensuring timely communication between internal teams and clients. The ideal candidate has strong organizational abilities, excellent communication skills, and a service-oriented mindset. Responsibilities Coordinate daily service activities, ensuring all client needs are addressed in a timely and professional manner. Maintain accurate and organized account documentation, records, and reports. Serve as a primary point of contact for assigned accounts, providing clear updates and solutions. Collaborate with internal departments to ensure smooth workflow and prompt resolution of service issues. Monitor service timelines and follow up to ensure completion and client satisfaction. Support the preparation of account reviews, service summaries, and performance reports. Contribute to continuous process improvement and operational efficiency. Qualifications Strong communication and interpersonal skills. Excellent organizational and time-management abilities. Ability to multitask and manage competing priorities effectively. Detail-oriented with a high level of accuracy in documentation. Problem-solving mindset with a proactive approach. Comfortable working in a dynamic, fast-paced environment. Proficiency with standard office software and digital tools. Additional Information Competitive annual salary: $57,000 – $62,000. Opportunities for professional growth and long-term career development. Skill-building and training programs to enhance your professional toolkit. Supportive and collaborative work environment. Full-time, stable position within a growing logistics company.

Responsibilities

The Service Account Coordinator is responsible for coordinating daily service activities and maintaining accurate account documentation. They serve as the primary point of contact for clients, ensuring timely communication and resolution of service issues.