Service Account Coordinator at Alphabe Insight Inc

Lawrence, Massachusetts, United States -

Full Time

Start Date

Immediate

Expiry Date

07 Jun, 26

Salary

53000.0

Posted On

09 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Organization, Detail Orientation, Coordination, Communication, Interpersonal Skills, Record Keeping, Problem Solving, Multitasking, Customer Satisfaction, Administrative Coordination, Office Software Proficiency

Industry

Public Relations and Communications Services

Description

Company Description Dinamic AS Group is a forward-thinking organization dedicated to delivering innovative solutions and exceptional service across diverse industries. Our team is driven by collaboration, precision, and a commitment to excellence. We believe that strong project coordination and effective communication are key to delivering successful outcomes for our clients and partners. At Dynamic AS Group, we foster a professional environment where individuals are encouraged to grow, contribute ideas, and develop their careers while working alongside a motivated and supportive team. Job Description Dinamic AS Group is seeking a highly organized and detail-oriented Service Account Coordinator to join our team in Lawrence, MA. In this role, you will serve as a key point of coordination between clients and internal service teams, ensuring that accounts are managed efficiently and service requests are handled promptly. The ideal candidate is proactive, communicative, and capable of managing multiple priorities while maintaining a high standard of service. Responsibilities Coordinate daily service account activities and maintain accurate client records Act as a liaison between clients and internal departments to ensure service requests are addressed efficiently Monitor account activity and assist with scheduling, documentation, and follow-ups Maintain organized records of service interactions, reports, and account updates Support the team with administrative coordination related to service accounts Assist in resolving client inquiries and ensuring a high level of customer satisfaction Collaborate with internal teams to improve service processes and account management workflows Qualifications Strong organizational and multitasking abilities Excellent communication and interpersonal skills Attention to detail and the ability to maintain accurate records Problem-solving mindset and ability to work in a fast-paced environment Professional attitude and ability to work both independently and within a team Proficiency with basic office software and digital systems Additional Information Competitive salary ($49,000 – $53,000 per year) Opportunities for professional growth and career advancement Supportive and collaborative work environment Skill development and ongoing learning opportunities Stable full-time position with long-term potential

Responsibilities

The Service Account Coordinator will manage daily service account activities, maintain accurate client records, and act as the primary liaison between clients and internal service teams. This role ensures service requests are handled promptly and accounts are managed efficiently.