Service Account Coordinator at Alphabe Insight Inc

Cincinnati, Ohio, United States -

Full Time

Start Date

Immediate

Expiry Date

27 Sep, 26

Salary

52000.0

Posted On

29 Jun, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Account Coordination, Customer Service, Client Relationship Management, Administrative Support, Scheduling, Reporting, Documentation, Communication, Organization, Collaboration

Industry

Public Relations and Communications Services

Description

Company Description Skillbridge Academy is committed to connecting talented individuals with meaningful career opportunities while supporting professional development and long-term success. We believe in building strong teams through collaboration, continuous learning, and a commitment to excellence. If you're looking to start or advance your career in a supportive and growth-oriented environment, we'd love to hear from you Job Description Skillbridge Academy is seeking a detail-oriented and customer-focused Service Account Coordinator to support client accounts and ensure exceptional service throughout the customer experience. This role serves as a key point of coordination between clients and internal teams, helping maintain strong relationships while ensuring requests, updates, and service needs are handled efficiently. This position is ideal for someone who enjoys organization, communication, and working in a collaborative environment where every interaction contributes to client success. Responsibilities Serve as the primary point of contact for assigned client accounts. Coordinate daily account activities and service requests. Maintain accurate client records and documentation. Collaborate with internal departments to ensure timely service delivery. Monitor account progress and provide regular updates. Address client inquiries with professionalism and efficiency. Assist with scheduling, reporting, and administrative support. Identify opportunities to improve customer satisfaction and operational processes. Ensure a positive and professional experience throughout every client interaction. Additional Information Competitive salary ($47,000–$52,000 annually) Career growth opportunities Professional skills development Comprehensive training and onboarding Supportive and collaborative work environment Paid time off Health benefits package Stable full-time employment Opportunity to work with a growing and respected organization

Responsibilities

The Service Account Coordinator serves as the primary point of contact for assigned client accounts to ensure exceptional service delivery. Responsibilities include coordinating daily account activities, maintaining accurate records, and collaborating with internal teams to handle client requests efficiently.