Service Account Coordinator at Alphabe Insight Inc

Houston, Texas, United States -

Full Time

Start Date

Immediate

Expiry Date

18 May, 26

Salary

56000.0

Posted On

17 Feb, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Organizational skills, Time management, Written communication, Verbal communication, Priority management, Attention to detail, Client-focused approach, Problem-solving, Coordination skills, Microsoft Office, CRM systems

Industry

Public Relations and Communications Services

Description

Company Description Swift7 Consultants is a forward-thinking consulting firm dedicated to delivering strategic communication and brand positioning solutions for a diverse portfolio of clients. We specialize in helping organizations strengthen their public presence, enhance stakeholder relationships, and build sustainable reputations in competitive markets. Our team is composed of driven professionals who value precision, creativity, and results. At Swift7 Consultants, we foster a culture of collaboration, accountability, and continuous growth, empowering our employees to contribute meaningfully while developing their professional expertise. Job Description We are seeking a highly organized and detail-oriented Service Account Coordinator to join our Houston team. This role is essential in ensuring seamless communication between clients and internal departments, maintaining service standards, and supporting account operations. The ideal candidate is proactive, solutions-focused, and capable of managing multiple priorities in a fast-paced environment. Responsibilities Serve as the primary point of contact for assigned service accounts Coordinate client requests and ensure timely resolution Maintain accurate account documentation and service records Monitor service performance metrics and prepare reports Collaborate with internal teams to support account objectives Identify opportunities to enhance client satisfaction and retention Assist in contract management and service scheduling Support account managers with administrative and operational tasks Qualifications Strong organizational and time management skills Excellent written and verbal communication abilities Ability to manage multiple accounts and priorities efficiently Analytical mindset with attention to detail Professional demeanor and client-focused approach Proficiency in Microsoft Office and CRM systems Strong problem-solving and coordination skills Additional Information Competitive salary ($52,000 – $56,000 annually) Growth opportunities and professional development Performance-based advancement potential Collaborative and supportive team environment Comprehensive training programs Stable, full-time position within a growing organization

Responsibilities

This role serves as the primary point of contact for assigned service accounts, coordinating client requests and ensuring timely resolution of issues. Responsibilities also include maintaining accurate account documentation, monitoring service metrics, and collaborating with internal teams to meet account objectives.