Service Account Coordinator at Alphabe Insight Inc

Cincinnati, Ohio, United States -

Full Time

Start Date

Immediate

Expiry Date

18 Feb, 26

Salary

63000.0

Posted On

20 Nov, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Organizational Skills, Multitasking, Written Communication, Verbal Communication, Problem-Solving, Attention to Detail, Client Service, Coordination, Documentation, Service Improvement, Operational Efficiency

Industry

Public Relations and Communications Services

Description

Company Description Skillbridge Academy is a forward-thinking educational and professional development institution committed to empowering individuals through high-quality training programs, strategic learning pathways, and innovative growth solutions. Our mission is to inspire excellence and support career advancement by providing the tools, resources, and guidance needed for long-term success. As we expand our reach, we are seeking a dynamic professional to join our team and help refine and elevate our marketing strategies. Job Description We are seeking a detail-oriented and proactive Service Account Coordinator to support our client service operations. In this role, you will act as a central point of communication between clients and internal teams, ensuring smooth processes, timely follow-ups, and outstanding service delivery. This position is ideal for someone who excels in coordination, organization, and professional communication. Responsibilities Serve as the primary contact for assigned client accounts, ensuring timely responses and effective communication. Coordinate service activities, project timelines, and operational updates across internal departments. Track client needs, follow up on requests, and ensure all deliverables meet established quality standards. Maintain accurate records, documentation, and performance reports. Assist with onboarding new clients and supporting service improvements. Identify workflow gaps and propose solutions to enhance operational efficiency. Qualifications Strong organizational and multitasking skills. Excellent written and verbal communication abilities. Ability to work independently while supporting cross-functional teams. Detail-oriented mindset with strong problem-solving capability. Professional attitude and commitment to high-quality service. Proficiency in basic office and productivity software. Additional Information Benefits Competitive salary ($58,000 – $63,000 per year). Growth opportunities within a rapidly evolving organization. Supportive and collaborative work environment. Professional development resources. Full-time position with stability and long-term potential.

Responsibilities

The Service Account Coordinator will serve as the primary contact for assigned client accounts, ensuring timely responses and effective communication. They will coordinate service activities and track client needs to ensure all deliverables meet quality standards.