Service Account Coordinator at Alphabe Insight Inc

Dallas, Texas, United States -

Full Time

Start Date

Immediate

Expiry Date

24 May, 26

Salary

57000.0

Posted On

23 Feb, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Organization, Time Management, Communication, Client Relationship Management, Service Coordination, Record Keeping, Documentation, Reporting, Process Improvement, Detail Orientation, Analytical Capabilities, Client Focus, Office Software Proficiency

Industry

Public Relations and Communications Services

Description

Company Description Catch Vibe Voice is a forward-thinking marketing firm dedicated to delivering impactful retail experiences that connect brands with consumers in meaningful ways. We specialize in strategic in-store campaigns, customer engagement initiatives, and performance-driven marketing solutions designed to elevate brand presence and drive measurable growth. Job Description We are seeking a highly organized and proactive Service Account Coordinator to join our Dallas team. This role is central to maintaining strong client relationships, supporting account operations, and ensuring service delivery meets the highest standards. The ideal candidate is detail-oriented, solutions-driven, and confident in coordinating across departments to achieve client satisfaction. Responsibilities Serve as a primary point of contact for assigned client accounts Coordinate service requests and ensure timely and accurate fulfillment Monitor account performance and maintain detailed records and documentation Collaborate with internal teams to support client needs and resolve inquiries Prepare reports, updates, and account summaries for management and clients Identify opportunities to improve processes and enhance service delivery Maintain consistent communication to strengthen long-term client relationships Qualifications Strong organizational and time-management skills Excellent written and verbal communication abilities Ability to manage multiple accounts and priorities effectively Detail-oriented mindset with strong analytical capabilities Professional demeanor and client-focused approach Proficiency in standard office software and reporting tools Ability to work both independently and within a collaborative team environment Additional Information Competitive salary ($51,000 – $57,000 annually) Clear pathways for career advancement and professional development Ongoing training to enhance leadership and technical skills Supportive and growth-oriented work environment Comprehensive benefits package Stable, full-time employment in a dynamic and expanding company

Responsibilities

The Service Account Coordinator will act as the primary contact for assigned client accounts, managing service requests and ensuring timely fulfillment. This role involves monitoring account performance, maintaining detailed records, and collaborating internally to resolve client inquiries and needs.