Join a global leader in energy technologies as a Service Account Manager, where you’ll take the lead in delivering standout financial, customer experience, and growth results. Based in our Melbourne office, you’ll be part of a supportive, high-performing team that values collaboration, innovation, and measurable impact.

As a pivotal link between customers, sales, and operations, you’ll:

• Develop and manage service contract pricing
• Monitor invoices, margins, and CPI increases
• Lead performance meetings and respond to customer requests
• Enforce contract thresholds and resolve financial disputes
• Identify growth opportunities with Account Managers
• Improve billing accuracy and overall customer satisfaction

Your role will also play a key part in driving ‘Goal Zero’ - ensuring safety standards are followed with zero compromise on compliance or reporting.

• Strong commercial acumen and experience managing service-based contracts
• Excellent written and verbal communication skills
• Advanced business writing and reporting capabilities
• Sharp attention to detail, problem-solving mindset, and analytical strength
• Ability to manage stakeholders and influence outcomes cross-functionally

Gilbarco Veeder-Root, a Vontier company, is the worldwide technology leader for retail and commercial fueling operations, offering the broadest range of integrated solutions from the forecourt to the convenience store and head office. For over 150 years, Gilbarco has earned the trust of its customers by providing long-term partnership, uncompromising support, and proven reliability. Major product lines include fuel dispensers, tank gauges and fleet management systems.