Service Account Manager (m/f) - Marine Lifecycle Services at Danfoss

Gorinchem, South Holland, Netherlands -

Full Time

Start Date

Immediate

Expiry Date

19 Dec, 25

Salary

0.0

Posted On

20 Sep, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Engagement, Strategic Business Development, Lifecycle Services, Technical Background, Communication Skills, Influencing Skills, Proactive Work Style, Collaboration, Marine Industry Knowledge, Sales Pipeline Management, Service Delivery Quality, Market Trends Analysis, Problem Solving, Customer Satisfaction, Innovation, Hands-On Approach

Industry

Industrial Machinery Manufacturing

Description

Job Description Are you passionate about the Marine industry and eager to drive growth through innovative Lifecycle Services? We are looking for a motivated Service Account Manager (m/f) to join our EMEA Marine team and take our service offering to the next level. The role is located in Gorinchem, with flexible hybrid working options. At Danfoss Drives, we are driving the maritime industry's shift toward hybrid and fully electric propulsion by delivering advanced, customized drive solutions to reduce emissions and make shipping operations more sustainable. The initial sales of our projects in the Marine business are just the starting point of the Lifecycle Service journey. From ensuring system uptime and preventive maintenance to overhauls and retrofits, you’ll play a vital role in supporting our Marine customers throughout the entire lifecycle of their drive systems to meet the increasing industry demands for predictability, efficiency, and operational continuity.Job Responsibilities As Service Account Manager (m/f), you will take full ownership of the end-to-end sales process for our Lifecycle Services in the Marine segment within EMEA (including the Netherlands, Norway, Germany, Denmark, and other countries). With a strong focus on customer engagement and strategic business development, you’ll work closely with internal teams to deliver high-impact service solutions that fit their unique operational service needs and drive long-term value for our end customers. The dynamic nature of this position combines hands-on customer interaction, collaboration across internal teams, and the opportunity to develop new businesses with a high degree of autonomy. Your key responsibilities include: Manage and grow relationships with key stakeholders such as shipowners, ship operators, and repair yards involved in overhaul projects with drives Identify and drive strategic Lifecycle Service initiatives in alignment with the EMEA Marine Sales strategy Develop and maintain a healthy sales pipeline through proactive customer engagement, actively managing both push (service promotion) and pull (customer demand) activities, and structured follow-up Ensuring a seamless and high-quality customer experience through close collaboration with the EMEA Marine Sales team, ensuring clarity, responsiveness, and high-quality service interactions Acting as the Lifecycle ambassador within the team, sharing best practices and inspiring your colleagues to leverage Lifecycle service opportunities Translate market trends and customer needs into enhanced or new service offerings Continuously evaluating the service portfolio and service delivery quality, identifying areas for improvement and recommending enhancements to support business growth and customer satisfaction Background & Skills A technical background with a degree in Electrical or Mechanical Engineering or equivalent experience Proven experience in customer-facing commercial roles, preferably within a technical or industrial environment Experience in selling Lifecycle Services (e.g. spare parts, maintenance, overhauls, retrofits) is a strong plus Solid understanding of the Marine industry and its key stakeholders is highly desirable Passion for driving value through service and innovation in the Marine sector Proactive and collaborative work style with a hands-on, strategic mindset Solid communication and influencing skills in English (both written and verbal), other languages are a plus Willingness to travel (approx. 25%) For further information about the position, please contact Franziska Reiter, Talent Acquisition Partner, at +49 (0)40 7367 5109. #LI-FR1 Join Danfoss Drives and become part of a team making a significant impact on energy efficiency and electrification. As a global leader in power conversion solutions, we are committed to sustainability, exceptional quality, and fostering an inclusive work environment. Our technology powers industries worldwide and supports global decarbonization efforts. Engineer a better future with Danfoss, where meaningful change begins with you! Employee Benefits We are excited to offer you the following benefits with your employment: Bonus system Paid vacation Flexible working hours Possibility to work remotely Pension plan Personal insurance Communication package Opportunity to join Employee Resource Groups State of the art virtual work environment Employee Referral Program This list does not promise or guarantee any particular benefit or specific action. They may depend on country or contract specifics and are subject to change at any time without prior notice.Danfoss – Engineering Tomorrow At Danfoss, we are engineering solutions that allow the world to use resources in smarter ways - driving the sustainable transformation of tomorrow. No transformation has ever been started without a group of passionate, dedicated and empowered people. We believe that innovation and great results are driven by the right mix of people with diverse backgrounds, personalities, skills, and perspectives, reflecting the world in which we do business. To make sure the mix of people works, we strive to create an inclusive work environment where people of all backgrounds are treated equally, respected, and valued for who they are. It is a strong priority within Danfoss to improve the health, working environment and safety of our employees Following our founder’s mindset “action speaks louder than words”, we set ourselves ambitious targets to protect the environment by embarking on a plan to become CO2 neutral latest by 2030.

Responsibilities

As a Service Account Manager, you will manage and grow relationships with key stakeholders in the Marine segment while driving strategic Lifecycle Service initiatives. You will ensure a high-quality customer experience through collaboration with internal teams and develop new business opportunities.