My client is a specialist in providing maintenance and repair services to the Building Services industry, based from their Head Office in Farnborough and providing coverage across the South of England. They’re currently looking to recruit 3 new Service Administrators to join their expanding team, to support a number of new contracts acquired by the business. This is a fantastic opportunity to join a stable, growing company in an exciting time of development within their industry.

REMUNERATION PACKAGE

• A basic annual starting salary of up to £29,000pa.
• 25 days’ annual leave, plus Bank Holidays.
• Company pension scheme.
• Free on-site parking, with plenty of available spaces.
  If you’re an experienced Administrator, within a commutable distance of Farnborough and looking for a new challenge with a growing business, please apply with your most recent CV; we will be in touch to arrange interviews.
  Job Types: Full-time, Permanent
  Pay: £25,000.00-£29,000.00 per year

Benefits:

• Free parking

Work Location: In perso

• Provide general administrative support, including call logging, email correspondence, and liaison with Service Managers.
• Distribute monthly service records for Engineers.
• Manage and update reactive jobs, including escalations, across all key accounts.
• Review, update, and approve service records in line with Manager audits.
• Maintain and monitor the Supplementary Test Process to ensure compliance.
• Prepare and issue the Engineer call-out rota.
• Track and report on customer satisfaction through KPI forms.
• Monitor and update Engineer time bookings on a daily basis.
• Manage planned job updates and scheduling.
• Distribute service sheets via email to non-CAFM customers.
• Provide clients with daily service updates via email.