Service Administrator at Intersales
Temora, New South Wales, Australia -
Full Time


Start Date

Immediate

Expiry Date

24 Aug, 25

Salary

0.0

Posted On

24 May, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Agricultural Machinery, Customer Service, Customer Service Skills

Industry

Outsourcing/Offshoring

Description

CAREERS

Intersales - Temora, Griffith, Wagga Wagga, Albury Wodonga and surrounds - offer rewarding careers in the Riverina’s most attractive areas to work and live.
Intersales is a locally owned and operated business that has been in operation in Temora for more than 50 years. In recent times, Intersales has expanded its operations to include branches in Griffith, Wagga Wagga and Albury Wodonga.
Across these four locations, Intersales employs over 200 staff in many varying roles. The expansion of Intersales means a continually growing workforce with the development of many new positions. It has also afforded current staff the ability to enter into new roles and/or relocate between branches.
Intersales is dedicated to the ongoing training and development of their employees so if you are a motivated, enthusiastic individual, with a can do attitude, looking for an exciting and fulfilling career within the Agricultural Industry, come and join the highly skilled and successful team at Intersales today!
We are currently searching for an enthusiastic and self-motivated Service Administrator to join our highly skilled and successful service team in our Temora branch.

SKILLS & EXPERIENCE:

Our ideal candidate will have:

  • Excellent customer service, communication, organisational and computer skills
  • Knowledge of Agricultural Machinery
  • High levels of energy and self-motivation
  • Excellent customer service skills
  • Previous experience in a Machinery Dealership - preferable
  • The ability to work as part of a successful team
Responsibilities

Our Service Administrator is responsible for providing first class customer service, building excellent customer relations, promoting a positive environment in the service department and overseeing all clerical duties within the service department. Competitive above award wages on offer!

As a key member of our service team, you will be responsible for:

  • Issuing repair orders for all work carried out in the service department
  • Processing purchase orders and invoices
  • Entering technician service reports onto repair orders on completion of jobs
  • Completing warranty registrations for all machinery sold and submit to relevant suppliers
  • Tagging warranty parts to comply with warranty procedures
  • Obtaining GPS unlock and lock codes for customers
  • Assisting service manager to resolve customer complaints relative to service work with a focus on customer satisfaction and retention of all customers
  • Maintaining high level customer service at all times, focusing on customer satisfaction and retention of all customers
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