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Service Administrator at Kelsan, Inc
Knoxville, Tennessee, United States -
Full Time

Start Date

Immediate

Expiry Date

29 Dec, 25

Salary

0.0

Posted On

30 Sep, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Organizational Skills, Communication Skills, Service Coordination, Administrative Support, Microsoft Office Suite, Pressure Washer Systems

Industry

Logistics;Transportation;Supply Chain and Storage

Description
Description Kelsan Inc. is the Southeast’s leading distributor of janitorial, sanitation (“Jan-San”), packaging supplies, and cleaning equipment. Founded in 1950 and headquartered in Knoxville, Tennessee, Kelsan has built a reputation for delivering high-quality products and exceptional service to industries ranging from healthcare and education to manufacturing and commercial cleaning. To expand further into the cleaning equipment industry, Kelsan acquired Washing Equipment Technologies (WET) — a Knoxville-based company specializing in commercial and industrial pressure washers. Position Summary: The Service Administrator plays a critical role in supporting the daily operations of the pressure washer service department. This position ensures smooth coordination between customers, technicians, and internal teams to deliver timely and high-quality equipment service. Essential Functions and Responsibilities includes the following. Other duties may be assigned. Coordinate equipment repairs, warranty claims, and parts orders Maintain accurate service records and customer files Communicate with customers regarding service updates, estimates, and timelines Process invoices, payments, and service-related documentation Support the service team with administrative tasks and workflow optimization Monitor inventory levels for parts and supplies Requirements High School Diploma or GED Strong organizational and communication skills Experience in service coordination or administrative support Proficiency in Microsoft Office Suite Familiarity with pressure washer systems or mechanical equipment is a plus
Responsibilities
The Service Administrator coordinates equipment repairs, warranty claims, and parts orders while maintaining accurate service records. This role also involves communicating with customers regarding service updates and processing service-related documentation.