Proactive Workforce Solutions are currently recruiting for a Service Administrator to work with one of our customers based in Bromborough, this is initially for a term of 3 months but may be extended.

SKILLS AND EXPERIENCE:

• Strong administrative skills
• Competent in the use of Microsoft applications
• Excellent customer service skills
• A team player with the ability to work on own initiative
  Job Types: Temporary, Fixed term contract
  Contract length: 3 months
  Pay: £12.82 per hour

Schedule:

• Day shift
• No weekends

Work Location: In person
Reference ID: PWS/DR/ADM/BROM/21042

ABOUT THE ROLE:

The ideal candidate will provide will provide key administrative support to the operational team, ensuring the smooth running of day-to-day operations and delivering exceptional customer service.

MAIN PURPOSE OF THE ROLE:

• Liaise with operational personnel to ensure all systems are updated
• Manage all administrative activities for the department
• Develop and maintain positive relationships with customers
• Minimise invoice queries and investigate any credit requests
• Ensure data input is accurate and completed promptly
• Complete all end-of-week checks before the monthly invoice run
• Resolve customer missed collection queries promptly
• Ensure accurate data entry into IT systems
• Record gains and losses on the depot progress spreadsheet
• Inform key accounts of service issues affecting their customers