WHO WE ARE:

We are Real, Inclusive, Collaborative and Inventive
You will be a passionate and enthusiastic member of the team. Your positive, can-do attitude will deliver excellence throughout the business.
Your commitment to, and confidence in, delivering customer focused solutions will be instrumental in Reconomy being the best.

As Service Delivery Administrator, you are responsible for driving the business forward by working with the Sales & Service Delivery Manager, developing your own working relationships with all stakeholders.
You will be based at our Speedy offices based in Newton-Le-Willows. The day-to-day role requires you to:
Build and maintain strong relationships with key personnel at site.
Provide quotes for services quickly and ensuring that they are price competitive, through negotiation with suppliers this will ensure that you secure competitive market rates and delivering back to our customer best in class service whilst maintain company profit margins.
Accurately book services on to the bespoke system to ensure that invoicing can be processed accurately.
Meeting strict daily, weekly and monthly KPI’s.
Collate weight data, obtaining tickets from suppliers and record on to the bespoke system in a timely manner.
Deliver outstanding Customer Services both internally and externally through having a proactive attitude and taking ownership for everything that you work on.
Maintain customer records and service details using our bespoke system so information is accurate and up to date and can be used effectively throughout the business.
You will gain and expand your knowledge of your client’s industry and that of the waste industry. You will make a difference to your customer by using this knowledge to offer bespoke solutions to your client base in line with the client’s needs and strategic plan without compromising legislation, service provision and margin.