Service Advisor at A & L RV Sales LLC

Kodak, Tennessee, United States -

Full Time

Start Date

Immediate

Expiry Date

18 Dec, 25

Salary

0.0

Posted On

19 Sep, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, RV Repair, Maintenance, Service Writing, Multitasking, Detail Oriented, Organized, MS Office

Industry

Retail

Description

Description Our Service Advisors are at the forefront of our service department. They’re the problem-solvers, the helping hand and a key player in cultivating relationships with our customers. In this role, you’ll be a trusted source and critical to our future success. Responsibilities You will be responsible for providing customers with excellent customer service throughout their entire service experience. Schedule service appointments with customers in a timely and efficient manner. Effectively communicate with customers to determine RV repair or maintenance that is required. Submit repair orders, outlining an accurate and detailed description of the repairs and/or maintenance required. Assist customers in recommending additional products and services that will enhance the overall use of their RV. Ability to clearly explain technical issues to customers and how the issue can be repaired. Other duties as assigned by management. Requirements Responsibilities You will be responsible for providing customers with excellent customer service throughout their entire service experience. Schedule service appointments with customers in a timely and efficient manner. Effectively communicate with customers to determine RV repair or maintenance that is required. Submit repair orders, outlining an accurate and detailed description of the repairs and/or maintenance required. Assist customers in recommending additional products and services that will enhance the overall use of their RV. Ability to clearly explain technical issues to customers and how the issue can be repaired. Other duties as assigned by management. Requirements Previous customer service experience is required. Experience with RV or Automotive Service Writing experience a plus. Ability to multitask and complete tasks in a timely and efficient manner. Must be extremely detail oriented and organized. Familiarity with MS Office Suite. Valid driver’s license. PERKS A&L RV Sales offers the opportunity to build a career, make a difference, and be part of an exciting industry. We boast a comprehensive benefits package that includes medical, dental, vision, paid vacations and a 401k.

Responsibilities

You will provide customers with excellent service throughout their service experience and schedule service appointments efficiently. You will communicate effectively with customers to determine necessary RV repairs or maintenance.