Service Advisor at Apex Automotive
Short Pump, Virginia, United States -
Full Time


Start Date

Immediate

Expiry Date

06 Apr, 26

Salary

0.0

Posted On

07 Jan, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer Service, Automotive Knowledge, Communication, Teamwork, Integrity, Work Ethic, Problem Solving, Sales Skills

Industry

Motor Vehicle Manufacturing

Description
Description Virginia Automotive Service in Glenn Allen, VA is looking to hire an exceptional Service Advisor to join our winning team! Platinum Plus provides the highest quality automotive services to its customers and is changing the way people think about auto repair. We believe in leading with honesty and integrity and doing things right the first time. If being part of a successful company that treats its employees like family is important to you, then Virginia Automotive Service is where you should be! The Service Advisor is responsible for building strong customer relationships, providing excellent customer service, and selling recommended services and repairs. Service Advisors will greet and consult customers on their needs while providing value-added recommendations and education on our services. RESPONSIBILITIES Ensure customers receive prompt, courteous, and effective service either in person or by phone Act as point of contact between technicians and customers Perform vehicle walk-around and documentation of customer concerns to enable technicians to properly diagnose and service the vehicle Keep customers informed on completion times, service expenses, and possible changes Follow and promote our high standards of safety, organization, and cleanliness. Requirements QUALIFICATIONS Automotive knowledge with at least 2 years of working experience as a Service Advisor Career-minded individuals looking to grow within the company Exceptional customer service skills Honesty and integrity, with a positive attitude and strong work ethic Team-first mentality Valid driver's license BENEFITS Leading compensation plans with commissions Generous benefits and perks (health, vision, dental, and life insurance) 401(k) with company match Employee discounts Paid holidays, sick days, and PTO Opportunity for growth!
Responsibilities
The Service Advisor is responsible for building strong customer relationships and providing excellent customer service. They will consult customers on their needs and provide value-added recommendations and education on services.
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