Service Advisor at Apex Automotive

Cary, North Carolina, United States -

Full Time

Start Date

Immediate

Expiry Date

05 Jun, 26

Salary

0.0

Posted On

07 Mar, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Relationship Building, Customer Service, Sales, Consultation, Value-added Recommendations, Automotive Knowledge, Communication, Documentation, Safety Promotion, Organization, Cleanliness, Teamwork, Honesty, Integrity, Positive Attitude, Work Ethic

Industry

Motor Vehicle Manufacturing

Description

Description Atlantic Tire & Service on 1380 NW Maynard Rd. in Cary, NC is looking to hire an exceptional Service Advisor to join our winning team! Atlantic Tire provides the highest quality automotive services to its customers and is changing the way people think about auto repair. We believe in leading with honesty and integrity and doing things right the first time. If being part of a successful company that treats its employees like family is important to you, then Atlantic Tire is where you should be! The Service Manager is responsible for building strong customer relationships, providing excellent customer service, and selling recommended services and repairs. Service Advisors will greet and consult customers on their needs, while providing value-added recommendations and education on our services. BENEFITS Leading compensation plans with commissions Equity ownership opportunity (for the right candidate) Generous benefits and perks (health, vision, dental, and life insurance) 401(k) with company match Employee discounts Paid holidays, sick days, and PTO Opportunity for growth! Requirements RESPONSIBILITIES Ensure customers receive prompt, courteous, and effective service either in-person or by phone Act as point of contact between technicians and customers Perform vehicle walk-around and documentation of customer concerns to enable technicians to properly diagnose and service the vehicle Keep customers informed on completion times, service expenses, and possible changes Follow and promote our high standards of safety, organization, and cleanliness QUALIFICATIONS Automotive knowledge with at least 2 years of working experience as a Service Advisor Career-minded individuals looking to grow within the company Exceptional customer service skills Honesty and integrity, with a positive attitude and strong work ethic Team-first mentality Valid driver's license

Responsibilities

The Service Advisor is responsible for ensuring customers receive prompt, courteous, and effective service by acting as the main point of contact between technicians and customers. This role involves consulting customers on their needs, providing value-added recommendations, and keeping them informed about service progress and expenses.