Arden White Automotive Recruitment Specialists are delighted to present an exciting opportunity for an experienced Service Advisor to join a premium automotive brand that is known for its innovation, quality, and customer excellence. This is a fantastic opportunity for a skilled service professional to take the next step in their career to the role of Senior Service Advisor.

Experience:

• aftersales: 1 year (preferred

ABOUT THE ROLE

As a Senior Service Advisor, you’ll be the key point of contact for customers, managing their service journey from initial booking through to vehicle handover. You’ll ensure every interaction is handled with professionalism, accuracy, and care, helping to drive departmental performance and customer satisfaction.
Supporting the Aftersales Manager, you’ll also play a crucial role in mentoring junior members of the team, driving efficiencies, and contributing to a collaborative working environment.

KEY RESPONSIBILITIES INCLUDE:

• Delivering a high standard of customer service across all service interactions.
• Supporting and guiding other service team members to achieve individual and team goals.
• Promoting additional products and services where appropriate to enhance the customer experience.
• Handling service bookings, customer updates, and follow-ups in a timely and professional manner.
• Ensuring documentation is accurate and compliant with company procedures.
• Liaising with workshop, parts, and sales departments to ensure smooth daily operations.

APPLY TODAY AS OUR CLIENT IS LOOKING TO APPOINT WITHOUT DELAY—THIS ROLE WON’T REMAIN AVAILABLE FOR LONG!

We know engineering. We know automotive. We know recruitment. And we know how a personal touch is recognised, appreciated, and remembered.
Arden White prides itself on the quality of service we provide to both clients and candidates. However, due to the high volume of applications, please assume that if you have not been contacted within 14 days, your application has not been successful on this occasion.
We will, however, retain your details and be in touch regarding future suitable opportunities.
Arden White is acting as a recruitment agency for this position.
Job Types: Full-time, Permanent
Pay: Up to £33,000.00 per year

Additional pay:

• Bonus scheme

Benefits:

• Company pension
• On-site parking
• Sick pay

Ability to commute/relocate:

• Salisbury (Wiltshire): reliably commute or plan to relocate before starting work (preferred)

Experience:

• aftersales: 1 year (preferred)

Work authorisation:

• United Kingdom (preferred)

Work Location: In person
Reference ID: JW 394