• Durée de l’emploi: Permanent
• Langue de travail: Anglais
• Heures de travail: 40 hours per week
• Education:
• Expérience:

EDUCATION

• Secondary (high) school graduation certificate

COMPUTER AND TECHNOLOGY KNOWLEDGE

• Database software
• Internet
• MS Excel
• MS Outlook
• MS Word
• MS Office

WORK CONDITIONS AND PHYSICAL CAPABILITIES

• Attention to detail
• Fast-paced environment
• Work under pressure
• Bending, crouching, kneeling
• Standing for extended periods
• Walking

EXPERIENCE

• 1 year to less than 2 years

• Answer written and oral inquiries
• Gather, research and prepare communications material
• Address customers’ complaints or concerns
• Answer inquiries and provide information to customers
• Arrange for billing for services
• Explain the type and cost of services offered
• Issue receipts and other forms
• Maintain records and statistics
• Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.
• Perform general office duties
• Receive payments
• Sell merchandise
• Explain procedures, risks and benefits to clients
• Answer clients’ inquiries and provide information
• Consult with clients after sale to provide ongoing support