Service Advisor - Automotive at Performance Toyota Fairfield

Miamisburg, Ohio, United States -

Full Time

Start Date

Immediate

Expiry Date

07 May, 26

Salary

75000.0

Posted On

06 Feb, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Communication, Time Management, Automotive Maintenance, Computer Literacy, Positive Attitude, Problem Solving, Sales Skills

Industry

Motor Vehicle Manufacturing

Description

Description Compensation: $50,000 to 75,000 Annually (Experence-based) Potential Quarterly Cash Bonus Ernings! South Dayton Toyota seeks professionals holding the title of Service Advisor! You will engage with customers to address vehicle concerns, create work orders, and simplify complex repairs. If you love vehicles and helping others, we invite you to be part of our mission to deliver exceptional customer satisfaction Every Customer, Every Vehicle, Every Day! What We Offer: Paid time off 401k retirement plans with generous company match Medical insurance HSA and FSA plans Dental care Vision coverage Short- and long-term disability Life insurance Critical illness insurance Hospital indemnity insurance Accident insurance Grief counseling Living will preparation Generous employee discounts on vehicles, parts, and services Welcome to South Dayton Toyota, the newest member of the Performance Automotive Network family! We are excited to bring top-notch service and quality to our community. As we grow, we’re looking for dedicated and skilled Service Technicians to join our team. If you're passionate about delivering exceptional automotive care and want to be part of something special, we invite you to apply and help us drive excellence together! Requirements Responsibilities: Maintain your Customer Satisfaction Scores at or above the district goal Receiving in customers and their automobiles in the most effective and timely manner Constant communication with your service technicians Calling customers with diagnostic results and recommendations from your technicians Selling the recommendations from your technicians Communicate authorized recommendations to your technicians with a “promise time” for completion of work Prompt call to customers when vehicle is washed and ready Notify your customer if there are any delays to the “promise time” and why; before the “promised time” for pick up Close all repair orders and review with customers as they pick up their automobiles Qualifications: 3+ years of Service (Writer) experience preferred High school diploma/GED preferred Competent level of computer literacy Substantial time management technique General understanding of automotive maintenance Maintain an energetic, positive, and respectful attitude with everyone Valid driver’s license with a driving record that allows you to drive customers and company vehicles. South Dayton Toyota is a drug-free workplace Thanks for considering a career at South Dayton Toyota! We're looking for friendly, enthusiastic team players who are passionate about delivering Excellent Service Department Experiences. Consider this an invitation. Let's succeed together!

Responsibilities

The Service Advisor will engage with customers to address vehicle concerns and create work orders. They will maintain customer satisfaction scores and communicate effectively with service technicians and customers.