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Service Advisor at BELTWAY COMPANIES

Baltimore Highlands, Maryland, United States -

Full Time

Start Date

Immediate

Expiry Date

01 Jun, 26

Salary

70000.0

Posted On

03 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Communication, Documentation, Invoicing, Relationship Building, Warranty Guidelines, Organizational Skills, Technical Knowledge, Self-Motivation, Team Player

Industry

Transportation/Trucking/Railroad

Description

Description Beltway Companies is searching for a Full-Time Experienced Service Advisor to join our team in the Baltimore area! Pay Range of $50,000 - $70,000 per year based on experience Benefits: - Health, Dental and Vision Insurance offered after 60 days employment - Company Match 401k after 6 months employment - Immediate PTO Benefits - Paid Certifications - Supplied uniforms and PPE equipment Beltway Companies is the Largest Heavy-Duty Truck Dealership in the Mid-Atlantic. Our Service Advisors play a pivotal role in our Service Department, ensuring seamless communication and workflow between our clients and internal teams. Your dedication will directly impact our customers' satisfaction and our dealership's success. Our Service Advisor's also have the opportunity to thrive in a supportive environment that values your contributions and growth. Come be a part of our dynamic team and help us continue to set the standard for excellence in the industry! POSITION OVERVIEW: Greet customers promptly, gather vehicle and customer info for repairs and invoicing Accurately document vehicle issues, concerns, and maintenance needs Confirm payment methods, purchase orders, and estimates at write-up Build customer relationships through updates on vehicle status and work explanations Understand and communicate manufacturer warranty guidelines and policies Ensure vehicles are parked correctly, locked, tagged, and keys are stored properly Requirements Recommended minimum 1 year of Service Advising/Writing Experience at a dealership level A valid driver's license is required for this position High degree of product and technical knowledge of service maintenance Team player with a strong sense of commitment to the customer Self-motivated with exceptional organizational, written, and verbal communication skills SCHEDULE: Full-time 8-hour shift Day shift Monday to Friday In Person

Responsibilities

Service Advisors are responsible for greeting customers, gathering necessary vehicle and customer information for repairs and invoicing, and accurately documenting all reported issues. They must also build customer relationships by providing status updates and explaining the work performed.