Service Advisor, Bennett GM at Bennett GM
Cambridge, ON N1R 6J2, Canada -
Full Time


Start Date

Immediate

Expiry Date

20 Nov, 25

Salary

50000.0

Posted On

20 Aug, 25

Experience

1 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Automotive Technology, Cars, Communication Skills

Industry

Outsourcing/Offshoring

Description

REV UP YOUR CAREER WITH BENNETT GM!

Bennett GM is more than just a dealership—we’re a community of over 100 driven, passionate, and talented individuals who bring energy and excellence to everything we do. We believe in growing together, which is why we invest in continuous training, professional development, and career advancement opportunities for every team member.
We’re constantly evolving and looking for enthusiastic team players who want to make an impact today and help shape the future of automotive service. We offer competitive pay, comprehensive health & dental benefits, bonus incentives, and a dynamic team culture that makes coming to work something you’ll actually look forward to!

POSITION: SERVICE ADVISOR (CUSTOMER EXPERIENCE CHAMPION!)

Are you someone who thrives in a fast-paced environment, loves helping people, and enjoys being surrounded by the latest automotive technology? As a Service Advisor, you’ll be the friendly face and trusted advisor our customers count on to make their vehicle service experience smooth, stress-free, and even enjoyable.
You’ll be part of a high-performing team where your communication skills, attention to detail, and technical knowledge will shine every day. If you love cars and people, this job is the perfect match.

Responsibilities
  • Welcome & Wow: Be the first impression—greet every customer with a smile and positive energy while helping them get started with their service needs.
  • Walk & Talk: Perform a walk-around inspection with the customer, listen to their concerns, and capture everything clearly on the work order.
  • Estimate Like a Pro: Build accurate quotes with transparent pricing and timelines—no surprises, just trust.
  • Team Up: Work closely with technicians and the service tower to keep things moving efficiently and on schedule.
  • Keep Customers in the Know: Provide clear updates throughout the process and explain repairs in a way that builds confidence and understanding.
  • Follow Up & Follow Through: Call customers after service to make sure they’re satisfied and encourage their feedback (we take great pride in our CSI scores!).
  • Problem Solver: Handle any issues with empathy, professionalism, and quick thinking—helping turn challenges into opportunities.
    And of course, other duties may pop up along the way—we roll with it, adapt fast, and support each other like a team should!
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