Service Advisor at BIG O TIRES - Monteverde Group
Falcon, Colorado, United States -
Full Time


Start Date

Immediate

Expiry Date

08 Mar, 26

Salary

0.0

Posted On

08 Dec, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer Service, Communication Skills, Sales, Auto Service Knowledge, Tire Sales Knowledge, Leadership Abilities, Team Building, Organizational Skills, Problem Solving, Self-Starter, Multi-Tasking, Preventive Maintenance Sales

Industry

Vehicle Repair and Maintenance

Description
Benefits: 401(k) 401(k) matching Competitive salary Dental insurance Employee discounts Free uniforms Health insurance Opportunity for advancement Paid time off Signing bonus Training & development Vision insurance At Big O Tires, we strive to be the preferred tire and auto service retailer in every community while making Big O Tires a great place to work. We offer paid benefits, 401k match, profit sharing bonuses, paid time off, a family oriented work environment, and all you need to be successful. Join our team today! POSITION SUMMARY As an Automotive Service advisor for Big O Tires, you will focus on enhancing the customer experience, building loyalty, and maximizing sales. If you have a service advisor or sales background, a proven track record in sales, and are highly committed to delivering the best service experience to our guests, we would like to talk with you. This is a high-volume, fast-paced environment that requires the ability to multi-task, maintain a friendly and professional demeanor, with superb customer service and communication skills. ESSENTIAL DUTIES AND RESPONSIBILITIES Build customer satisfaction and loyalty by providing the best guest experience Achieve a thorough knowledge of all products, services, warranties and maintenance issues Keep up to date through training and vendor publications Adhere to the Big O Tire policies and procedures 40 to 50 hour work weeks including Saturday. Assist other sales or service associates as needed in an effort to exceed our customers' expectations Help maintain the appearance and cleanliness of the building and perimeter areas Assist in receiving or transferring goods and maintenance of the inventory including unloading trucks and warehouse stocking Maintain showroom merchandise Follow all safety practices as outlined in policy and procedures Sales of tires and service-related needs QUALIFICATIONS 3 year minimum tire & auto service advisor or sales experience Strong auto service & tire sales knowledge Good leadership abilities and team building Excellent customer service and communication skills Strong organizational skills Proficient at preventive maintenance sales Maintain professional appearance at all times Have problem solving abilities and be a self-starter Multi-tasking abilities We are an equal opportunity employer, dedicated to a policy of non-discrimination in employment on any basis including race, creed, color, age, sex, religion or national origin. We are committed to building a culturally diverse faculty.
Responsibilities
As an Automotive Service Advisor, you will enhance the customer experience and maximize sales. You will also assist in maintaining the appearance of the building and inventory management.
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