Service Advisor at Butler Toyota of Jacksonville

Jacksonville, Florida, United States -

Full Time

Start Date

Immediate

Expiry Date

19 Jan, 26

Salary

0.0

Posted On

21 Oct, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Communication Skills, Time Management, Organizational Skills, Team Management, Professional Appearance, Concierge Support, Repair Orders, Automotive Knowledge, Problem Solving, Integrity, Growth Mindset, Positive Attitude, Attention To Detail, Service Excellence, Customer Experience

Industry

Description

Description BUTLER AUTOMOTIVE GROUP Butler Toyota Jacksonville Job Title: Service Advisor / Service Writer Department: Service Department Reports To: Service Manager OUR SERVICE DEPARTMENT IS UNDER NEW MANAGEMENT!! We're building a strong positive team culture focused on excellence, integrity, and growth. If you're ready to be part of a fresh start, we'd love to have you on board. As an Assistant Service Manager, you will own our customer’s experience in the service lane. From greeting vehicle owners on the service drive, to explaining the repair process, writing repair orders, advising customers of additional work needed, and closing of repair orders, our Service Advisors are true professionals who enjoy helping others. We welcome individuals who are new to the automotive industry but also have previous roles in customer service, retail sales, restaurant industry or hospitality. At Butler Toyota Jacksonville we strive to make every customer a customer for life. Happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated. Every employee at Butler Toyota Jacksonville is absolutely critical to its success. Our promise is to keep delivering the same award-winning service and value that our community has come to expect from our dealership through the years. What We Offer Medical and Dental 401K Plan Paid time off and vacation Growth opportunities Paid Training Employee vehicle purchase plans Family owned and operated Long term job security Health and wellness Flexible Work Schedule Saturday Lunches Discounts on products and services Responsibilities Oversee flow of Drive Lane. Ensure that customers receive prompt, courteous, and effective service. Take ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer. Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled Distribute work between technicians efficiently Requirements QUALIFICATIONS Organized and friendly personality Demonstrated ability to manage others Time management skills Fantastic communication skills with your customers Professional, well-groomed personal appearance. Clean driving record Willing to submit to a pre-employment background check & drug screen

Responsibilities

Service Advisors oversee the flow of the drive lane and ensure customers receive prompt and courteous service. They take ownership of the customer experience by managing inquiries and distributing work among technicians.