QUALIFICATIONS & EDUCATION:

• High school diploma or equivalent; automotive certifications or technical training preferred.

EXPERIENCE:

• 2+ years of experience as an automotive service advisor or in a similar customer service role in the automotive industry.

SKILLS:

• Strong communication and interpersonal skills.
• Ability to multitask and manage time effectively in a fast-paced environment.
• Basic understanding of automotive repair processes and terminology.
• Proficient in using service management software and office applications.
• Excellent problem-solving and customer service skills.