REQUIREMENTS:

• Minimum GCE O levels with NITEC or Higher NITEC in Automotive Engineering or Mechanical Engineering, or relevant technical knowledge
• Minimum 2 years’ experience in car workshops / aftersales service centres
• Fluent in spoken and written English
• Able to multi-task effectively
• Technical knowledge in continental vehicles is a plus
• Valid Class 3 driving licence is a plus

• Ensure smooth running of daily workshop operations
• Attend to customers’ enquiries for car servicing and repairs
• Make professional and appropriate repair recommendations to customers
• Prepare quotation and issue job cards
• Liaise with technicians and suppliers for parts ordering
• Monitor servicing and repair job status and keep customers updated
• Upon completion of servicing, repairs and test drives, close job cards and prepare invoices
• Send timely service reminders to customers and maintain friendly yet professional relationship with customers
• Handle car accident reporting and liaise with insurance companies and surveyors for claims
• Any other duties as assigned from time to time