Service Advisor at CIT Trucks

Fenton, Missouri, United States -

Full Time

Start Date

Immediate

Expiry Date

15 Apr, 26

Salary

0.0

Posted On

15 Jan, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Appointment Scheduling, Problem Solving, Communication, Detail Orientation, Technical Knowledge, Repair Order Management, Customer Interaction, Data Verification, Payment Processing, Vehicle Data Management, Team Collaboration, Time Management, Service Documentation, Follow-Up, Technical Support

Industry

Truck Transportation

Description

Description CIT Trucks, LLC is seeking a competitive individual that has the drive and motivation to pursue a challenging career path in an industry that moves roughly 73% of the nation’s goods. At CIT Trucks, we have the people, the technology, and the facilities to ensure the highest quality repair and maintenance service. Our factory-trained staff of more than 300 technicians provides experienced, specialized service on all makes and models of trucks, tractors and trailers. All technicians have online access to service manuals and technical information, which ensures that the most efficient and effective repair procedures are followed. We are not just looking for a Diesel Service Advisor; we are seeking the next rising star in our operations. At CIT Trucks, LLC, you'll have the opportunity to: Be a part of a growing company with a strong track record of success Receive comprehensive training and development opportunities Advance your career through internal promotion opportunities CIT Trucks, LLC. is a leading commercial truck dealer group serving the transportation industry. We serve customers in Illinois, Missouri and Indiana through our network of 16 locations with a workforce of over 900+ employees. Our sales revenues exceed $700 million with projections surpassing $1 billion in next few years. We are actively looking for candidates that can support our mission of providing exceptional customer service to a critical national industry. Responsibilities of a Diesel Service Advisor entail: Assisting in appointment scheduling Addressing any customer issues Obtaining customer information (vehicle data, verification of payment, and credit status checks) Opening/closing repair orders Writing detailed descriptions of all repairs performed Contacting the customer immediately upon repair completion CIT Trucks, LLC. provides a comprehensive wage and benefits package that includes: Boot reimbursement at $150 annually Prescription safety glasses up to $175 annually Paid holidays and PTO Choice between 3 wide-ranging medical plans with prescription coverage Option to participate in HSA or FSA savings accounts Access to dental and vision insurance Short- and long-term disability coverage Company paid life insurance, as well as additional voluntary life insurance for self and family 401(k) retirement planning that has a dollar-for-dollar employer match up to 4% Requirements The requirements to be a Diesel Service Advisor for CIT Trucks, LLC include: Must be at least 18 years old High school diploma or GED required 3 years of experience required in diesel truck repairs Ability to lift, carry, and move up to 10 pounds

Responsibilities

The Diesel Service Advisor is responsible for assisting in appointment scheduling, addressing customer issues, and managing repair orders. They will also write detailed descriptions of repairs and contact customers upon completion.