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Service Advisor at City of Memphis

Memphis, Tennessee, United States -

Full Time

Start Date

Immediate

Expiry Date

05 May, 26

Salary

81159.0

Posted On

04 Feb, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Automotive Diagnostics, Diesel Diagnostics, Turf Equipment Analysis, Parts Inspection, Customer Advising, Budget Management, Maintenance Software Usage, Work Order Creation, Work Prioritization, Mechanic Assignment, Labor Charge Calculation, Work Inspection, Training New Staff

Industry

Government Administration

Description

Salary Range: $81,159.00 - $81,159.00 Works under the supervision of a foreman or other assigned supervisor. Analyzes and inspects a variety of automotive, diesel and turf equipment (light and heavy), and related parts and units. Conducts advanced diagnostics on vehicles and /or equipment to determine nature and extent of damage or malfunction and performs specialized repairs. Gathers specific information to enter into system about vehicle issues. Advises customers on necessary repairs and maintenance. Works within the financial limitation of the facilities established budget. Uses the maintenance management software, to create historical records for service visits and work orders for the mechanical staff assignments. Prioritizes and assigns work assignments to Mechanics to complete repairs. Maintains repair paperwork of completed service work and communicates suggested future maintenance. Issues repair parts inventory and labor charges, according to the labor time guide, on work orders and inspects work completed by mechanics. Trains new service advisors.

Responsibilities

The Service Advisor analyzes and inspects various equipment, conducts advanced diagnostics to determine malfunctions, and advises customers on necessary repairs and maintenance within budgetary constraints. This role also involves using management software to create records, prioritizing and assigning work to mechanics, and inspecting completed repairs.