JOIN THE CRITZ AUTO SERVICE TEAM

Critz Auto is seeking a customer-focused and detail-oriented Service Advisor to join our busy dealership. In this full-time role, you’ll serve as the communication link between our customers and service technicians—helping to identify concerns, explain repairs clearly, and ensure a smooth, exceptional experience every time. If you enjoy problem-solving, working with people, and growing within the automotive industry, we’d love to meet you!

• Greet customers with professionalism and care, ensuring a welcoming service experience
• Communicate vehicle concerns clearly and effectively between customers and technicians
• Explain recommended services and repairs in simple, easy-to-understand terms
• Prepare accurate cost estimates, repair orders, and warranty documentation
• Verify service contract and warranty coverage for needed repairs
• Schedule service appointments and manage technician workflow
• Follow up with customers to ensure satisfaction and resolve any concerns
• Maintain organized service records, invoices, and internal communications