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Service Advisor at CUMMINGS INC
Mackay, Queensland, Australia -
Full Time

Start Date

Immediate

Expiry Date

17 Feb, 26

Salary

0.0

Posted On

19 Nov, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Mechanical Background, Heavy Vehicle Knowledge, Customer Service, Technical Queries, Scheduling, Invoice Management, Communication, Relationship Building, Service Management System, Coordination, Problem Solving

Industry

Motor Vehicle Manufacturing

Description
Being part of Cummins means working alongside today’s most innovative thinkers to solve the world’s toughest problems. We are proud to offer learning and development opportunities designed to promote individual performance and spark purpose and trust within our teams. We look to hire the best and then help you to become even better. Join our Mackay team as a Service Advisor, coordinating and scheduling repairs for our mining, industrial, and automotive customers. We’re seeking someone with a mechanical background and heavy vehicle knowledge—perfect for a skilled professional looking to step off the tools while staying in the industry. In this role, you will make an impact in the following ways: Be the first contact for customers, ensuring quality service and business growth within the Mackay Branch Deal with technical queries from customers and develop positive relationships Schedule jobs, book vehicles for services and check parts, manage invoices and accounts. Consistently liaise with the customer to keep them updated with progress Coordinate with stakeholders, technicians, and parts teams for a seamless service process Follow procedures and document work accurately in the service management system

How To Apply:

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Responsibilities
As a Service Advisor, you will be the first contact for customers, ensuring quality service and business growth. You will coordinate and schedule repairs while managing customer communications and liaising with various teams.