Don Franklin Bardstown has an immediate opening for a Service Advisor. As a Service Advisor, you will be the vital link between our customers and our service team. This role is essential for ensuring customer satisfaction by effectively communicating service needs and recommendations while promoting our automotive services.

REQUIREMENTS

• Proven experience in an automotive service environment as a Service Advisor or similar role.
• Strong knowledge of automotive systems and diagnostics.
• Excellent sales skills with the ability to upsell services effectively.
• Outstanding communication skills to interact with customers professionally.
• Ability to manage multiple tasks efficiently in a fast-paced environment.
  If you are passionate about delivering top-notch customer service in the automotive industry, we invite you to apply today and become part of the Don Franklin Family!
  Job Type: Full-time
  Pay: $40,000.00 - $90,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Work Location: In perso

• Greet customers and assess their automotive service needs.
• Provide clear communication regarding service recommendations and pricing.
• Manage service appointments and ensure timely completion of services.
• Upsell additional services based on customer needs and vehicle condition.
• Maintain accurate records of customer interactions and service history.
• Collaborate with technicians to ensure quality service delivery.
• Follow up with customers post-service to ensure satisfaction.