SERVICE ADVISOR - ELEVATE YOUR CAREER AT DOWNTOWN CHRYSLER

Are you passionate about delivering exceptional guest experiences and have a keen interest in the automotive industry? Downtown Chrysler, part of the revolutionary Downtown AutoGroup, is seeking a committed Service Advisor to join our dynamic team!

KEY QUALIFICATIONS

• Proven experience as a Service Advisor at a franchise dealership or other related customer service role
• Understand the importance of providing an exceptional customer experience to build lasting relationships
• Excellent interpersonal and communication skills
• Knowledge of automotive services and repairs is an asset
• Strong organizational skills and attention to detail
• Valid Ontario G Driver’s License with no demerit points

As a Service Advisor, you serve as a trusted guide for our guests throughout their vehicle ownership journey. You are not just coordinating services; you are the reliable consultant who understands and anticipates the unique needs of each guest, ensuring their vehicle is well-maintained and cared for in a manner that aligns with their lifestyle. You will create a personalized and seamless experience, from greeting guests to understanding their service needs, advising on tailored services, and ensuring the effective completion of each service. Your role is pivotal in building long-lasting relationships with our guests, fostering a sense of trust, and ensuring our guests feel valued and well-informed at every interaction. Through your commitment to exceptional service, you will enhance guest satisfaction and loyalty, contributing to the overall success and reputation of our dealership.