Service Advisor at Farris Motor Company

Morristown, Tennessee, United States -

Full Time

Start Date

Immediate

Expiry Date

14 Aug, 26

Salary

80000.0

Posted On

16 May, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Communication Skills, Organizational Skills, Problem-Solving, Computer Proficiency, Interpersonal Skills, Appointment Scheduling, Service Coordination, Attention To Detail, Professionalism

Industry

Description

Service Advisor – Farris Jeep Chrysler Dodge Ram Location: multi Department: Service Department Schedule: Full-Time Compensation: Weekly Pay + Monthly Commission Join a Dealership Built on Trust and Service Farris Jeep Chrysler Dodge Ram is one of the ten oldest CDJR dealerships in the nation. Family-owned and operated for over 90 years, we’ve earned a reputation for integrity, professionalism. We are currently seeking a Service Advisor to help us continue that legacy. This position plays a vital role in supporting customers through every step of their service experience—by phone, online, and in person. Why Choose Farris Being family-owned means you’re not just another number. We invest in your growth, remove obstacles that slow you down, and help you reach your earning potential. Our leadership team is hands-on, supportive, and committed to your success, both personally and professionally. What We Offer Minimum guaranteed weekly pay + Monthly Commissions and bonus opportunities Paid training Paid holidays and vacation Healthcare and matching 401(k) Atmosphere built on teamwork and respect What You Will Do Handle inbound customer calls to schedule service appointments Ask strategic questions to understand service history and vehicle needs Check customers in and out, following a consistent service process Provide updates to customers throughout their repair or maintenance visit Recommend appropriate maintenance or repair services based on findings Build Lasting Relationships with customers through Trust and Integrity in business Verify and update customer contact information during each visit Utilize multiple computer and tablet systems to document and complete service records accurately What You Bring Previous customer service experience preferred High level of professionalism and attention to detail Excellent written, verbal, and interpersonal communication skills Strong organizational and problem-solving abilities Proficiency in computers and online systems Enthusiastic, self-motivated, and eager to learn Reliable with a strong work ethic and commitment to customer satisfaction Automotive industry experience is helpful, but not required

Responsibilities

The Service Advisor manages the customer service experience by scheduling appointments and coordinating vehicle repairs. They are responsible for checking customers in and out while recommending appropriate maintenance services based on vehicle needs.