Service Advisor - Fitzgerald Gaithersburg Hyundai at Fitzgerald Auto Mall of Annapolis

Gaithersburg, Maryland, United States -

Full Time

Start Date

Immediate

Expiry Date

05 Aug, 26

Salary

120000.0

Posted On

07 May, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Satisfaction, Repair Order Writing, Service Scheduling, Cost Estimation, Vehicle Maintenance Advising, Invoice Reconciliation, Reynolds And Reynolds, OEM Process Knowledge, Customer Service, Time Management

Industry

Motor Vehicle Manufacturing

Description

Description Hiring Immediately, Service Advisor. Excellent compensation and benefits. Fitzgerald Auto Mall is currently looking to hire an Automotive Service Advisor! Sales Performance and Strong Customer Satisfaction Track Record is a must! We offer salary, monthly commission, as well as multiple incentive programs. Clean, organized and structured work environment. High Volume service department with a lot of opportunity. REQUIREMENTS Previous automotive service advisor experience is REQUIRED. Reynolds and Reynolds experience is a plus. Qualified applicants will have a track record of high performance, history of strong customer satisfaction scores, and demonstrate ability to be trained on OEM process and procedure. We are looking for candidates with integrity, a positive attitude, passion to succeed, and a willingness to learn. BENEFITS - Fitzgerald Auto Mall offers a strong compensation package which includes: Competitive salaries, commission, and bonus programs based on experience. EMPLOYEE-OWNED! FREE SHARES YOU CAN'T FIND ANYWHERE ELSE IN THE INDUSTRY! Family friendly atmosphere and flexible schedule. Large client base, shop is full daily. Benefits available – Health, Dental, Vison, Paid Time Off Employer paid Life and Disability Insurance Top technicians and equipment to support you RESPONSIBILITIES Writing repair orders for both customer pay and warranty repairs. Secure agreement from clients prior to all repairs. Clearly explain the requested service on every car. Thoroughly estimate the time and cost of every repair. Advise clients on the proper care for their vehicle, including maintenance. Monitor the progress of client vehicles throughout the day and update clients on status. Greet customers in a timely manner. Schedule service appointments. Test drives vehicles when required. Verify all final invoices and reconcile work performed and charges. Fitzgerald Auto Mall is an EEO employer.

Responsibilities

The Service Advisor is responsible for writing repair orders, estimating costs, and coordinating vehicle service between clients and technicians. They must monitor vehicle progress and maintain high levels of customer satisfaction through clear communication.