Service Advisor at Fountain Tire

North Battleford, Saskatchewan, Canada -

Full Time

Start Date

Immediate

Expiry Date

31 Jul, 26

Salary

25.0

Posted On

02 May, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer service, Communication, Sales, Automotive repair knowledge, Tire service knowledge, Work order creation, Inventory management, Active listening, Computer system proficiency, Safety compliance

Industry

Retail

Description

Overview Fountain Tire is a successful and trusted automotive repair shop. We are looking for a friendly and dependable Service Advisor to join our team. If you enjoy helping people, working as part of a team, and learning new skills, this could be a great fit for you. Here at Fountain Tire, our team is at the heart of our success!We believe in treating our team with respect and giving them the tools to succeed. What is in it for you? Competitive compensation: $20 to $25 per hour Comprehensive health, dental, and vision benefit programs for you and your family, including an RRSP program with company matching We will develop your skills and certifications with our excellent training program & opportunity for advancement The opportunity to work with an excellent team and great customers Regular day shifts Great discounts for you and your family on tires, parts, and mechanical services Daily Responsibilities: Creating work orders and arranging bookings and communicating them to the technicians Provide service quotes and receive customer authorization for work to be performed on vehicles, finalize sales, and complete customer follow up. Provide proactive calls to customers to determine their satisfaction level with the service they have received Recommend tire service, specialty tire service, wheel and mechanical service to customers Ensure that all products are billed accurately to the customer and process all necessary information in the computer system. Keep promotional material updated in the showroom. Participate in all safety initiatives, as required or assigned, to guarantee safety at Fountain Tire including customers and staff, on the road, site or field. Complete assigned e-learning and safety courses and adhering to standards and policies as described in learning modules. Assist in inventory management through documentation processes and annual inventory counts What does it take to get on track? Experience in the automotive repair industry or tire industry is an asset Effective listening skills with the ability to identify customer needs and provide recommendations Working knowledge of passenger, light truck and, specialty tires and mechanical services Must possess a valid driver’s license and be able to provide a satisfactory passenger or commercial Driver’s Abstract Excellent customer service and a great attitude are a must A team player who takes pride in their work Fountain Tire offers competitive pay, great benefits, and steady hours. You’ll work with a manager who has a strong support network and a company that cares about your growth and safety. This is a place where you can build a long-term career. Apply online or in-person at 11101 - 110 St. North Battleford, SK S9A 3S8. We use automated technology-assisted tools to help streamline our hiring process. These tools operate under strict privacy and fairness standards. Final decisions are always made by our hiring teams.

Responsibilities

The Service Advisor is responsible for creating work orders, providing service quotes, and communicating effectively with both technicians and customers. They also manage inventory documentation and ensure customer satisfaction through proactive follow-up calls.