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Service Advisor - Friendship of Forest City at Friendship Automotive
Forest City, North Carolina, United States -
Full Time

Start Date

Immediate

Expiry Date

18 Oct, 26

Salary

0.0

Posted On

20 Jul, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer Service, Communication, Organization, Detail Oriented, Estimation, Invoicing, Process Management, Time Management

Industry

Government Relations

Description
JOIN A WINNING TEAM! At Friendship Automotive, our customers are friends and our Team Members are family. Friendship is located in 4 states, 8 cities and has 17 locations with lots of opportunity for growth. Voted Automotive News BEST DEALERSHIPS TO WORK FOR 14 years and counting! Come develop your career with an award-winning, customer focused automotive group.  We're looking for a SERVICE ADVISOR to join our team at FRIENDSHIP AUTOMOTIVE of FOREST CITY! Our ideal candidates are reliable, self-motivated, and enjoy working with people! What You'll Do: * Promptly greet customers to obtain contact and vehicle information * Clearly document vehicle issues and customer concerns * Determine and recommend necessary maintenance or repairs * Prepare an accurate estimate for the cost of services * Monitor the service process and update customers frequently * Communicate completed services and charges to customers * Verify invoices and repair orders * Assist Service Manager as needed Qualification Checklist: * A strong focus on providing the best customer service around * Excellent communication skills, both written and in person * The ability to work well in a process-driven environment * The desire to work in a fast paced position * A focus on detail and organization * A professional, well-groomed personal appearance Compensation and Benefits: * Compensation for this position is driven by incentives and commission, with training compensation based on experience. * You'll have a competitive benefits package including medical, dental, vision, life, and disability insurances, paid time off, company holidays, 401(k), and various wellness and gym reimbursements.
Responsibilities
The Service Advisor is responsible for greeting customers, documenting vehicle concerns, and recommending necessary maintenance or repairs. They must provide accurate cost estimates, monitor the service process, and communicate completed services and charges to clients.