Service Advisor at GATR Truck Center

Elk River, Minnesota, United States -

Full Time

Start Date

Immediate

Expiry Date

10 Jul, 26

Salary

30.0

Posted On

11 Apr, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Service Scheduling, Vehicle Data Management, Repair Cost Estimation, Technical Communication, Warranty Compliance, Policy Procedures, Parts Coordination, Heavy Vehicle Terminology, Organizational Skills, Communication Skills

Industry

Truck Transportation

Description

Description Join Our Dynamic Team at GATR Truck Center! Do you have a GATRdone attitude, a strong work ethic, and a passion for growth and excellent customer service? If so, we want YOU on our team! Position: Full-Time Service Advisor Location: Elk River, MN Compensation: Competitive pay based on experience and qualifications. Why GATR Truck Center? At GATR Truck Center, we value our team members and offer a supportive environment where you can thrive. We're an authorized dealership for Volvo, Hino, Mack, and Kalmar Ottawa trucks, serving five locations in Minnesota and Iowa. Our mission is to provide outstanding service and support to our customers, and we need passionate individuals like you to help us achieve that. What You'll Do: Maximize Productivity: Schedule shop work to ensure maximum productivity and department profitability. Customer Interaction: Schedule service appointments, gather customer and vehicle data, and keep customers updated on repair progress. Detailed Explanations: Explain repair costs and time requirements, obtain proper authorizations, and provide detailed explanations of completed work. Compliance: Ensure compliance with manufacturer warranty and policy procedures. Coordination: Coordinate part requirements with the parts department and handle telephone inquiries. Requirements Qualifications: 1-3 years of experience High School Diploma or Equivalent Valid Driver's License and insurable driving record Strong organizational and communication skills Familiarity with heavy vehicle service terminology Perks & Benefits: Health Insurance: Significant employer contribution Dental & Vision Insurance Life Insurance Disability Insurance: Short-term and long-term 401(k) Plan + up to 6% company match Paid Training & PTO Clothing Allowance Ready to Join Us? If you're ready to take your career to the next level with a company that values you, apply today! We can't wait to meet you. GATR Truck Center is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, disability, veteran status, national origin, or other legally protected classifications. Apply Now and Let's GATRdone Together!

Responsibilities

The Service Advisor is responsible for scheduling shop work to maximize productivity and managing customer interactions regarding service appointments and repair progress. They must also explain repair costs, coordinate parts requirements, and ensure compliance with manufacturer warranty procedures.