What we're looking for

• Proven experience in a customer-facing administrative role, preferably within automotive, retail or hospitality sectors
• Strong communication and interpersonal skills with the ability to build rapport with diverse customer groups
• Excellent organisational abilities with the capacity to manage multiple bookings and enquiries simultaneously
• Proficiency with computer systems and dealership management software, or a willingness to learn quickly
• Attention to detail and accuracy when handling customer information, appointments and documentation
• A genuine passion for delivering outstanding customer service and problem-solving
• Ability to work effectively as part of a team in a fast-paced automotive environment
• A professional appearance and commitment to representing Illawarra Toyota positively
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